Critical Support

Critical Support (often referred to as “Critical Needs”) is a flexible program, funded entirely with donations, providing supportive services that fall outside traditional social assistance programs, such as infant formula / diapers, prescriptions, utility arrears, transportation, clothing, essential housewares, and much more.  Each year, a number of special initiatives are coordinated through Critical Support to include the distribution of back-to-school supplies, holiday assistance for children in partnership with Toys for Tots, and prom attire for under-resourced teens. 

Critical Support works closely with the United Way of Northern New York on the ALICE Project.  An acronym that stands for Asset Limited, Income Constrained, Employed, ALICE represents the growing number of individuals and families who are working but struggling to keep up with basic necessities, especially when emergency or out-of-the-ordinary expenses pop up.

For more information about Critical Support, please contact our Critical Support / Staying Ahead Coordinator Amor Diaz at (315)782-8440, extension 240.

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